Location
Germany, - Munich
Dates
Dates flexible
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$4,500

Course Overview

To communicate effectively with other people not only we need to be self-aware but also know the impact of our style on other people. We need to use a range of skills in different situations based on different personalities. This highly practical course helps delegates to understand their strength and develop their own communication style through many group exercises and interactive content. This course also designed to help the participants familiarise themselves with these topics so they can be prepared to handle them when designing or executing a change management programme.

Who should take this course

Managers, Leaders, Department Heads, Senior Officers.

Accreditation

ILM, CPD

Course content

Module 1 - Communication Skills. Analysing communication methods. Effectively structuring your communication. Obtaining the benefits of active listening. Overcoming barriers to communications. Understanding the role of paradigm and perception. Comprehending different communication styles.

Module 2 - Communication During Change. Selling in the benefits. Developing new guidelines . Are the benefits of the change readily observable? What are the 8 stages of change and what should you consider in each stage to maximise the likelihood of success? What are the common problems when managing changes that if neglected can seriously impact the change process?

Module 3 - Employee Engagement. Enhanced communication skills with emphasis on non-verbal communication and body language. How can you improve your communication skills with your team by putting yourself in their position? What strategies help you gather more information about difficult cases. Control your reactions and avoid saying something that you could regret afterwards.

Module 4 - Communicating coordinating and leading. What do people say about your team - and what do you want them to say? Key challenges for your team and how to meet them. Case study - communicating coordinating and leading in practice.

Module 5 - Influencing Skills. How to establish rapport. How to use a simple 3-step technique to make people feel more comfortable in accepting your ideas. How to inspire others. How to use the 10-step persuasion technique to systematically prepare for an event where you expect to persuade others. What verbal techniques you should be aware of to improve your chances of success?

About Course Provider

London Training for Excellence offer a wide range of training courses in London for organisations and individuals who wish to advance their skills and knowledge in the business world. With a great training centre in London, London TFE have everything that is needed to understand the basic needs of a business. Each course focuses on the ‘real-life’ issues a business could face and how to tackle them with ease.

London TFE have a team of enthusiastic leaders and instructors who share a passion for education and want to deliver that same passion to every individual who wish to take a business to succession. Each training courses London encourages individual to aim high and reach their full potential.