Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$399 $99 only

Course Overview

Course Description:

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK. This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career.

Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales. You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.

Course Duration - 7 hours

Who should take this course

Anyone can take up this course upon interest in anytime you want, anywhere you want, all you need is a smart phone/tablet/computer connected to the internet.

Upon completion, you will have a test with multiple choice questions and there is no limit on the number of attempts.

Accreditation

CPD

Course content

Introduction to the Achieving Sales on the Telephone Course:

  • This online training course gives you the advantage of being able to study on your own time, and at your own pace.
  • You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry.
  • You can access this course from any device with internet access, and you will also have full online support as you study.
  • The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study.

Upon completing this course, you will take a multiple choice test. When passing the test, you will receive your certificate in Achieving Sales on the Telephone, which you can use to accelerate your career. You can download and print your certificate.

What You Will Learn:

When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:

  • An introduction to telesales.
  • Information about the skills a successful telephone sales person requires for success.
  • A look at what makes people buy something, and how you can use these motivations to your advantage.
  • How to communicate with people effectively.
  • An introduction to neurolinguistic programming, and how to learn to use it naturally.
  • How to use call script samples, and how to personalise them to your style.
  • Information on learning about the products and services you sell, and how to effectively present these to potential customers.
  • How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
  • Information on closing the sale and getting a repeat customer

About Course Provider

Online Courses Learning is a provider of career essential courses. Simple understandable media content, concept oriented learning which helps develop career opportunities in the corporate World.

The learning experience has been designed from the ground up keeping your success in mind.

You can study at your own pace and from the comfort of your own home.

Frequently asked questions

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