While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it's losing out on basic social values that directly impact the bottom line. Know how to address the growing problem of incivility in the work setting, with an introduction to the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be covered. The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.
Who should take this course
The following 11 subjects form the core of the courses:
- Module One: Getting Started
- Module Two: Introduction
- Module Three: Effective Work Etiquette
- Module Four: Costs and Rewards
- Module Five: Conflict Resolution
- Module Six: Getting to the Cause
- Module Seven: Communication
- Module Eight: Negotiation
- Module Nine: Identifying Your Need
- Module Ten: Writing a Civility Policy
- Module Eleven: Implementing the Policy
- Module Twelve: Wrapping Up
About Course Provider
Cudoo is the world’s first One-for-One e-Learning community offering 800+ online courses in Languages and Professional Development Skills. We’re all about online learning, but we’re also about making a lasting difference!
We believe that education has the power to change lives, and empowering people through education has always been at the center of what we do.
Thanks to you, every course you complete on Cudoo provides free learning to individuals with limited opportunities.
How to enroll?
You can book the course instantly by paying on GulfTalent.