Conflict Management And Crucial Communications

About this Course:

Why should you do this course?

How would your relationships evolve if you had the gift of feeling completely relaxed and comfortable when having difficult conversations with other people and making them feel respected and appreciated? Psychology and years of study in Communication have proven that this skill can be learnt! How would your life change if you had this skill? What conversations would you start with? With who? This is an opportunity to change every area of your life: personal relationships, family, friends, colleagues, and anyone you interact with each day!

How does this course work?

This course will give you the chance to learn a simple 7 steps process that you can use for any difficult conversation, it will also give you chances to practice and give you real life examples. Through this training, you will be preparing for a difficult discussion you want to have, and you will have the opportunity to put the concepts into practice in your own life. All you have to do then is share your learnings and successes, and prepare for the next one!

What are the 7 steps?

• Preparing your problem statement
• Getting into the right state
• Presenting your problem statement
• Asking your critical question
• Listening to the other person
• Agreeing on next steps
• Closing the discussion

Basic knowledge:

• It would be preferable if you could think of a specific discussion you would like to have at some point in the future

Who this course is for:

ANYONE who wants to significantly improve their communication skills

Course Completion Certificate

What you will learn:

• Apply a clear structure to deliver a difficult conversation
• Feel comfortable and assured when they need to have a difficult conversation
• Be certain to deliver difficult messages while making the other person feel respected and appreciated
• Practice their new skill of having difficult conversation

Simpliv LLC, a platform for learning and teaching online courses. We basically focus on online learning which helps to learn business concepts, software technology to develop personal and professional goals through video library by recognized industry experts or trainers.

Why Simpliv

With the ever-evolving industry trends, there is a constant need of the professionally designed learning solutions that deliver key innovations on time and on a budget to achieve long-term success.

Simpliv understands the changing needs and allows the global learners to evaluate their technical abilities by aligning the learnings to key business objectives in order to fill the skills gaps that exist in the various business areas including IT, Marketing, Business Development, and much more.