Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
-
Language
English
Price
$930 $250 only

Special prices available

Course Overview

Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. This two-day course will give participants the tools that will help you resolve conflict successfully and produce a win-win outcome.

Course content

LEARNING OUTCOMES

By the end of this programme, the participants will be able to:

Understand what conflict is and how it can escalate Identify the types of conflict and the stages of conflict Understand the five most common conflict resolution styles and when to use them Increase positive information flow through non-verbal and verbal communication skills Use effective techniques for intervention strategies Manage conflicts to enhance productivity and performance

About Course Provider

SMART Management Training and Consultancy is a UK-based work training provider. We specialize in providing you with high-quality training and development opportunities aimed at individuals and corporates across the Gulf and Africa (UAE, GCC and Africa).

How to enroll?

Provide us with your contact details, course provider will get back to you.

A representative from SMART Management Training and Consultancy will contact you soon.