We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and have an interaction with somebody.Success comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this course, unlock
Who should take this course
The following 11 subjects form the core of the courses:
- Session One: Course Overview
- Session Two: Conflict as Communication.
- Session Three: Benefits of Confrontation
- Session Four: Preventing Problems
- Session Five: Getting Focused
- Session Six: Managing Anger
- Session Seven: Dealing with Problems.
- Session Eight: The Three-Step Conflict Resolution Model
- Session Nine: Practice Makes Pretty Good.
- Session Ten: Changing Yourself
- Session Eleven: Why Don't People Do What They Are Supposed To?
- Session Twelve: De-Stress Options to Use When Things Get Ugly
About Course Provider
Cudoo is the world’s first One-for-One e-Learning community offering 800+ online courses in Languages and Professional Development Skills. We’re all about online learning, but we’re also about making a lasting difference!
We believe that education has the power to change lives, and empowering people through education has always been at the center of what we do.
Thanks to you, every course you complete on Cudoo provides free learning to individuals with limited opportunities.
How to enroll?
You can book the course instantly by paying on GulfTalent.