Customer Service Bundle Course

Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for.

• Business professionals who want to maintain their integrity through customer service
• People who are interested in learning more about communication and customer service

Certificate

Basics of Customer Service

• Customer Service and Retention Templates
• Customer Service & Retention Checklist
• Customer Service Checklist

Providing Customer Service

• First Lesson
• Second Lesson
• Third Lesson
• Fourth Lesson
• Fifth Lesson

Telephone Etiquette - Module One

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