Emotional Competence

(Instant booking on GulfTalent)
Can be taken anytime
Course Type
Professional Training Course
Yes (Details)
Course Fee

Course Overview

This course the equivalent of a full day's continuous professional development offers insights into the significance of emotions and the need to be able to handle them skilfully and sensitively - our own emotions and other people's. Dr Neil Thompson guides you through some important aspects of developing emotional competence.

The workplace can be be a very emotionally challenging place encompassing both our own feelings and those of the people we work with (clients patients service users customers colleagues managers and other stakeholders). There are no easy answers to dealing with these challenges but this course can provide a foundation of understanding that should make you better equipped to respond positively and constructively to the emotional demands of your working life.

It should help to promote emotional resilience and equip you to fend off stress anxiety and depression all of which can arise if emotional challenges are not handled effectively.

The course is divided into six lessons preceded by a short introductory video and followed by a concluding video and certificate of completion. The course is flexible in so far as you can proceed through it at your own pace and at times to suit you and your schedule. However it is best followed in a linear fashion - that is not beginning Lesson One until after you have watched the introductory video and not beginning Lesson Two until you have completed Lesson One and so on.

You will need to download the Module Companion E-book from the main page of the course and print it out so that you can use it for: (i) making notes as you proceed through the course; (ii) completing the exercises; and (iii) having a record of your learning for future reference (and possibly for your employers if they have paid for this course on your behalf). Please make sure you have a printed copy of the Module Companion available before you begin Lesson One.

We hope you will find this course helpful and will benefit from the insights offered. Dealing with emotions can be very demanding but also very rewarding.

The next two steps you need to take are to watch the introductory video (accessible from the main course page) and download and print out your Module Companion (also accessible from the main course page) - it doesn't matter in which order you do them but you will need to do both before beginning Lesson One.

Good luck with your studies!


  • There are no specific requirements for this course. Anyone with an interest in and commitment to developing their ability to manage the emotional dimensions of life should be well placed to undertake this course.

Who should take this course

Who is the target audience?

  • All workplaces make emotional demands on us so potentially anyone in employment could benefit from this course. However it will be of particular value to those people whose work brings them into regular contact with emotionally intense situations - for example: social workers nurses counselors psychotherapists pastoral staff and police officers and emergency services personnel.
  • The course will also be of value to people in management and leadership positions who may be called upon to handle emotionally sensitive situations in the staff they lead.
  • Members of the general public who want to improve the way they handle feelings - their own and other people's - will also find much of interest and use in this course.


Course Completion Certificate

Course content

What you will learn:

  • By the end of this course you will be better equipped to deal with the emotional challenges of the workplace
  • In this course you will learn about emotional intelligence and resilience and appreciate why these are important skills to develop
  • You will learn how to manage your own feelings and respond effectively to other people's


  • Introduction
  • Lesson One: Understanding emotion
  • Lesson Two: Understanding emotional competence
  • Lesson Three: Avoiding burnout
  • Lesson Four: Developing emotional competence
  • Lesson Five: Spirituality and values
  • Lesson Six: Conclusion
  • Conclusion

About Course Provider

Simpliv LLC, a platform for learning and teaching online courses. We basically focus on online learning which helps to learn business concepts, software technology to develop personal and professional goals through video library by recognized industry experts or trainers.

Why Simpliv

With the ever-evolving industry trends, there is a constant need of the professionally designed learning solutions that deliver key innovations on time and on a budget to achieve long-term success.

Simpliv understands the changing needs and allows the global learners to evaluate their technical abilities by aligning the learnings to key business objectives in order to fill the skills gaps that exist in the various business areas including IT, Marketing, Business Development, and much more.

How to enroll?

You can book the course instantly by paying on GulfTalent.

(Instant booking on GulfTalent)

Frequently asked questions

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