Hotel Management Diploma

Explore the surefire strategies for managing hotel business with the Diploma in Hotel Management course.

Hotel Management includes a wide area of topics that deal with the operational aspects of hoteliers. The course is for the people who are currently working as a hotelier, hotel or lodging manager or want to start the career in the field or want to start his own business. Throughout the course, you will master all the areas that you need to know for running or managing a hospitality business.

For your better understanding, the course is divided into two parts:

• Hospitality Management
• Housekeeping and Food Management

Hospitality management covers the management procedures of hospitality that includes customer service, communication skill, essential telephone etiquette, handling angry or difficult customers, the proper ways of responding to the complaints, etc. On the other hand, housekeeping and food management module teaches you how to ensure healthy food and hotel environment. In this module, you will learn about the catering services and know how to maintain a uniform and nice relation among the various departments in a hotel such as a kitchen department, administration sector, reception sector, etc.

Having completed the course, you will be able to manage a hotel, motel, resort, or other lodging-related establishments.

Anyone Interested

Certificate of Achievement

Introduction to Hotel Management:

• Hotel Business Administration
• Type of Hotels
• Hotel Administration Structure

Hospitality Management:

• Introduction to Hospitality Management
• Characteristics of the Hospitality Industry
• Relationship Between the Hospitality Industry and Tourism
• Influences Which Affect the Industry
• The Development of the Hospitality Industry
• Hospitality Brands
• Accommodation
• Food Service
• Successful Quality Management

Housekeeping, Engineering & Security:

• Housekeeping
• Engineering Department
• Security Departments

Human Resource Management:

• Human Resource Management
• Roles of HRM
• Quality Management
• Quality Management

Marketing:

• Marketing
• Market Strategy in Hotel Industry

Interdepartmental Communications Skills

• Interdepartmental Communications
• Communication Skills

Mock Exam:

• Mock Exam- Diploma in Hotel Management

Final Exam:

• Final Exam- Diploma in Hotel Management

We are a top provider of excellent quality, professional accredited online courses and training packages. Those who work for our organisation are dedicated to helping people and organisations improve their skills and knowledge, or that of their workforce, flexibly, conveniently, and at reasonable prices. Our courses and training packages are produced and delivered by a hardworking team of industry professionals, so customers can be safe in the knowledge that they are in the hands of experts in their field.