ITIL Intermediate Level - Managing Across the Lifecycle

During the ITIL Managing Across the Lifecycle course, you will be taught the skills and knowledge needed to connect the different service lifecycle stages in order to support service delivery within your organisation.

This course perfectly suits individuals who would like to gain a deeper understanding of service delivery within the service lifecycle and professionals who would like to validate their skills by pursuing further education.

ITIL Intermediate Level - Managing Across the Lifecycle, Awarded by EXIN

During this course students will learn about the transitioning and positioning of the service lifecycle, identifying critical success components, organisational maturity and structure, corrective action and improvements that can be made from an organisational perspective.

The ITIL Managing Across the Lifecycle course follows the following syllabus:

• Module 1 - Key concepts of the service lifecycle
• Module 2 - Communication and Stakeholder Management
• Module 3 - Integrating Service Management Processes Across the Service Lifecycle
• Module 4 - Managing Services Across the Lifecycle
• Module 5 - Governance, Roles, People, Competence and the Organisation
• Module 6 - Measurement
• Module 7 - Implementing and Improving Service Management Capability
• Module 8 - Exam Preparation

Upon completion of this course, you will earn 4 ITIL credits that can be used towards gaining the ITIL Expert certification which requires a total of 22 ITIL credits.

Located in Sittingbourne, Kent in the United Kingdom, ITonlinelearning was founded by Jeremy Dargie in 2009. Our aim is to help both aspiring and seasoned professionals gain internationally recognised, accredited certifications that enable them to begin and develop their careers and develop into sought after and well-versed professionals.

We are able to tailor your courses to your specific needs, giving you the opportunity to study courses on offer from world-leading companies such as Microsoft, Cisco, CompTIA, PRINCE2, Adobe, NEBOSH and CIW, to name but a few. These certifications will help you, like thousands others, reach your certification goals and beyond, ensuring that you develop your chosen career into a lucrative and rewarding profession.