ITIL Service refers to the strategy that helps you to use IT service Management for achieving specific business goals. In the ITILA Service A Complete Video Training, you will know the overall concepts and approach to ITIL service.
The course is divided into several sections and sub-section where different steps and strategies of ITIL will be discussed. In the TILA Service Offerings & Agreements part, you will be introduced with the practical application of TIL service offerings, and agreements (SOA) to enable portfolio, service level, service catalogue, demand, supplier and financial management while ITIL Service Design helps you to design new IT services. Next, the ITIL Service operation video course section provides the practical techniques of operational tasks including the ways of managing event, incident, access, facilities, application and technical support. After that, the ITILA Service Strategy helps you to understand Strategy Management for IT Services with Service Portfolio Management, Financial Management for IT Services, etc.
Who should take this course
Finally, in the ITILA Service Transition section, you will be familiarised with the service transition process including planning, support, change management, and the system of implementing service transition in your business, etc. To sum up, the bundled course will guide you to apply the ITIL knowledge in the practical field.
About Course Provider
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How to enroll?
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