ITIL Service Transition - Video Training Course

The ITIL Service Transition - Video Training Course deals with the ITIL service offerings and agreement. In the course, you will learn the proper ways of ITIL service offerings, and agreements (SOA) and know the necessary training, implementation, and technology to achieve your business goals.

The course will help you to know the practical application of SOA practices to enable portfolio, service level, service catalog, demand, supplier and financial management. Throughout the course, you will learn the appropriate procedures of SOA so that you can apply the knowledge in the real world.

The course will also prepare you for SOA exam and make you confident to deal with SOA issues. After completing the course, you will able to learn how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation and continual service improvement) can offer value to organizations and projects. You will also learn how the service offerings and agreement can be created to support both business and customers' needs.

ITIL Service Transition - Video Training Course is certified by CPD Qualifications Standards and IAO. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.

CPD

COURSE CURRICULUM Course Introduction

• Course Organization
• Course Conventions & Agenda

Service Transition

• Introduction to Service Transition
• Principles of Service Transition
• Service Transition Summary

Service Transition Processes

• Planning & Support
• Change Management
• Service Asset & Configuration Management
• Release & Deployment Management
• Service Validation & Testing
• Change Evaluation
• Knowledge Management

Common Service Transition Activities

• Common Activities
• Common Activities Summary

Structure, Technology & Implementation

• Organizing Service Transition
• Technology Considerations
• Implementing Service Transition
• Structure, Technology & Implementation Summary

Assessment & Certification:

To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee.

• Hardcopy Certificate by post - GBP19
• Soft copy PDF via email - GBP10

We are a company who is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level.

As an online learning site, we are aware of the fact that there are a lot of people out there who considers themselves to be a curious learner but the courses that they are interested in are not available in the area. So, we have decided to give them a chance to learn in a convenient way – in their own convenient place and time.