Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$10

Course Overview

Listening skills to ensure you understand your customers. This course gives you a brief review of the importance of effective listening for the customer service field. It covers how to practice effective listening by showing empathy and acknowledging the customer, as well as some possible consequences if you don't.

Project:

  • You are required to complete the Workbook for this course.

Who should take this course

It is available for all the learners.

Accreditation

WIISE

Course content

What will you cover?:

  • Listening Effectively to Customers
  • Quiz

About Course Provider

WIISE is a 'Professional Learning Network'​ with a global outreach that helps anyone to learn anything to achieve personal and professional goals.

We bring top-rated interactive learning courses & certifications from across the world through respected Global Academic Institutes and Industry experts to our learners.

WIISE for Teams is a Smart training solution suitable for growing businesses (SMB’s) - deliver online cost-effective, on-demand training, staff engagement & Upskilling to their employees and customers. WIISE incorporates the latest micro-learning & social-learning techniques that provides fast and engaging training at a fraction of cost of traditional training methods.

WIISE is brought by respectable Learning services & Skill development company - PositiveShift Group - Silicon Valley CA USA, India (www.positiveshift.in). The company has been awarded unique Innovation partnership with National Skill Development Corporation (NSDC) and Ministry of Skill Development and Entrepreneurship, Govt of India.

Frequently asked questions

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