Maximise Profitability through Exceptional Client & Account Management Skills

(Instant booking on GulfTalent)
Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Course Fee
$10

Course Overview

About this Course:

Did you know that repeat customers, on average spend 67% more than new customers?

If you need to manage clients on an ongoing basis and have a challenge around:

  • Over-servicing
  • Coping with project change
  • Value based pricing
  • Selling on value rather than time or fixed priced projects
  • Ensure all staff are able to have value-based conversations
  • Retaining and growing clients
  • Having difficult conversations and giving challenging feedback

Then this course is a must for you!

Basic knowledge:

  • Desire to improve their client management skills

Who should take this course

Who is the target audience?

  • Anyone who has clients that they need to manage effectively
  • Anyone who wants tip, tricks and tools to help improve their client handling

Accreditation

Course Completion Certificate

Course content

What you will learn:

  • Confidently manage clients in all situations
  • Better understand your customers to ensure a great relationship
  • Stop over servicing
  • Learn how to say no to a client
  • Handle project change
  • Give difficult feedback
  • Learn the best tools and techniques for time management and capacity planning
  • Create project plans
  • Present with confidence

About Course Provider

Simpliv LLC, a platform for learning and teaching online courses. We basically focus on online learning which helps to learn business concepts, software technology to develop personal and professional goals through video library by recognized industry experts or trainers.

Why Simpliv

With the ever-evolving industry trends, there is a constant need of the professionally designed learning solutions that deliver key innovations on time and on a budget to achieve long-term success.

Simpliv understands the changing needs and allows the global learners to evaluate their technical abilities by aligning the learnings to key business objectives in order to fill the skills gaps that exist in the various business areas including IT, Marketing, Business Development, and much more.

How to enroll?

You can book the course instantly by paying on GulfTalent.

(Instant booking on GulfTalent)

Frequently asked questions

{{ item.question }}