Welcome to Velsoft's courseware for Business Contact Manager for Outlook 2010, Microsoft's powerful contact and customer information management software. This new version of Business Contact Manager incorporates a new user experience that offers visualization of your business data, enhances the effectiveness of your sales management process, and includes a more expanded set of customization features. This comprehensive one-level course covers BCM from top to bottom. Highlights of the course include information on downloading, installing, and configuring Business Contact Manager, using the new dashboards, creating and managing all object types (accounts, business contacts, etc.), using business and communication history features, marketing with BCM, managing the sales pipeline, customizing lists and forms, managing databases, and creating, viewing, and customizing reports.
Who should take this course
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