Microsoft Office 2010 Specialist - Outlook

Get Office 2010 skills on your CV Today!

Show your current or future employer that you are serious about your career.

The Microsoft Office Outlook 2010 course provides students with the skills and knowledge needed to use the software effectively and efficiently including advanced software features.

Included Microsoft Office 2010 Specialist Course:

• Microsoft Office 2010 Outlook

When you pass your Outlook 2010 Exam, you will have achieved the Microsoft Certified Application Specialist (MOS) status in Outlook 2010.

What do I actually get?

• Expert Instructor led training delivered via video streaming
• Extensive Demonstrations and presentations delivered in a multimedia format
• Practice Tests and exam simulators

*Course does not include exam fee.

New to IT students or existing IT Professionals wanting to validate skills and knowledge with Microsoft's internationally recognised Office 2010 Certifications.

Microsoft Certified Application Specialist - Outlook, Awarded by Microsoft

Course Outline:

• Introduction
• Course Overview
• Setting Up Your E-Mail Account
• Types of E-Mail Accounts
• Section Review
• Introducing The Outlook 2010 Interface
• The Interface
• Customising The Interface
• Keyboard Shortcuts
• Section Review
• Working with Outlook Mail Items
• The Mail Module Interface
• Creating Messages
• Formatting
• Sending, Receiving and Opening Messages
• Viewing Conversations and Managing Message Attachments
• Managing the Mail Module View
• Keyboard Shortcuts
• Section Review
• Common Outlook Item Actions
• Managing, Creating and Modifying Folders
• Moving and Copying Items
• Deleting Items and Printing Items
• Finding and Searching for Items
• Keyboard Shortcuts
• Section Review
• Working With Outlook Calendar Items
• The Calendar Module Interface
• Creating Calendar Items
• Meetings
• Configuring The Calendar Module View
• Sharing Calendar Information
• Managing Calendars
• Keyboard Shortcuts
• Section Review
• Working With Contact Items
• Creating Contact Items
• Organising Contact Items and Communicating with a Contact
• Sending Contact Information and Contact View
• Importing and Exporting Contacts
• Keyboard Shortcuts
• Section Review
• Working with Outlook Task Items
• Creating Task Items and Responding to Task Assignments
• Updating Tasks and Removing Task Items
• Configuring the Task Module View
• Keyboard Shortcuts
• Section Review
• Organising Outlook Items
• Categorise Items and Using Conditional Formatting
• Attaching Items, Shortcut Buttons and Using Notes
• Section Review
• Advanced Message Management
• Moving Messages and Managing Junk Email
• Managing Messages with Rules
• Using Quick Steps
• Viewing Recipient Information, People Pane and Search Folders
• Message Settings and Delivery Options
• Changing Read and Unread Options and Managing RSS Feeds
• Other Messaging Options
• Section Review
• Managing Outlook Data Files
• Setting Up Messaging Accounts
• Configuring the Outlook Today View
• Configuring Multiple Profiles, Email Accounts and Working Offline
• Download Options for Slow Connections and Repairing a .pst File
• Archiving and Cleanup Tools
• Section Review
• Security and Privacy
• Securing and Privacy Settings
• Section Review
• Course Overview

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