Office Administration & Secretarial Diploma Level 3 and 4

(Instant booking on GulfTalent)
Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Course Fee
$313 $18 only

Course Overview

Being professional would determine to be excellent at what you do, approach clients or colleagues with respect and more importantly, become proactive in enhancing your skills, focused, and making informed decisions.

An office administrative and secretary usually the first and the last person that clients come into communication. Understanding the roles and responsibilities of an office administrator and secretary will allow you to understand how to prepare meetings, organise office procedures, deal with orders and bills, collect accurate and numerical data, control cash flow and manage accounts.

The Office Administration & Secretarial Diploma Level 3 and 4 course is perfect for anyone looking to work in administrative support roles and wants to learn practical ways of ordering office activities and processes to secure efficiency and compliance with company privacy and policies, overseeing administrative staff and apportioning charges to assure everything goes smoothly. This course will develop your strength in building professional working relationships, following with professional customer care skills, prioritising workloads, decision making, communication skills, questioning and answering skills, handling stress and work pressure. You'll also equip yourself with the essential knowledge and skills that every administrator must acquire to perform tasks efficiently.

Who should take this course

Anyone Interested

Accreditation

Certificate of Achievement

Course content

Admin Support:

  • Module One - Getting Started
  • Module Two - Getting Organized (I)
  • Module Three - Getting Organized (II)
  • Module Four - Managing Time
  • Module Five - Getting It All Done On Time
  • Module Six - Special Tasks
  • Module Seven - Verbal Communication Skills
  • Module Eight - Non-Verbal Communication Skills
  • Module Nine - Empowering Yourself
  • Module Ten - The Team of Two
  • Module Eleven - Taking Care of Yourself
  • Module Twelve - Wrapping Up

Administrative Management:

  • Module One - Getting Started
  • Module Two - Why Your Office Needs Administrative Procedures
  • Module Three - Gathering the Right Tools
  • Module Four - Identifying Procedures to Include
  • Module Five - Top Five Procedures to Record
  • Module Six - What to Include in Your Binder (I)
  • Module Seven - What to Include in Your Binder (II)
  • Module Eight - Organizing Your Binder
  • Module Nine - What Not to Include in the Procedure Guide
  • Module Ten - Share Office Procedure Guide
  • Module Eleven - Successfully Executing the Guide
  • Module Twelve - Wrapping Up

Organisational Skills:

  • Module One - Getting Started
  • Module Two - Remove the Clutter
  • Module Three - Prioritize
  • Module Four - Scheduling Your Time
  • Module Five - To Do Lists
  • Module Six - Paper and Paperless Storage
  • Module Seven - Organization in Your Work Area
  • Module Eight - Tools to Fight Procrastination
  • Module Nine - Organizing Your Inbox
  • Module Ten - Avoid the Causes of Disorganization
  • Module Eleven - Discipline is the Key to Stay Organized
  • Module Twelve - Wrapping Up

Personal Assistant:

  • Module One - Getting Started
  • Module Two - Working with Your Manager
  • Module Three - Administrative Soft Skills
  • Module Four - Effective Time Management
  • Module Five - Meeting Management
  • Module Six - Tools of the Trade (I)
  • Module Seven - Tools of the Trade (II)
  • Module Eight - Being an Effective Gatekeeper
  • Module Nine - Organizational Skills
  • Module Ten - Confidentiality Guidelines
  • Module Eleven - Special Tasks
  • Module Twelve - Wrapping Up

Business Writing:

  • Module One - Getting Started
  • Module Two - Working with Words
  • Module Three - Constructing Sentences
  • Module Four - Creating Paragraphs
  • Module Five - Writing Meeting Agendas
  • Module Six - Writing E-mails
  • Module Seven - Writing Business Letters
  • Module Eight - Writing Proposals
  • Module Nine - Writing Reports
  • Module Ten - Other Types of Documents
  • Module Eleven - Proofreading and Finishing
  • Module Twelve - Wrapping Up

Self Esteem & Confidence Building:

  • Module One - Getting Started
  • Module Two - What Does Self-Confidence Mean To You
  • Module Three - Obstacles to Our Goals
  • Module Four - Communication Skills
  • Module Five - The Importance of Goal Setting
  • Module Six - Feeling the Part
  • Module Seven - Looking the Part
  • Module Eight - Sounding the Part
  • Module Nine - Powerful Presentations
  • Module Ten - Coping Techniques
  • Module Eleven - Dealing with Difficult Behavior
  • Module Twelve - Wrapping Up

Microsoft Word:

  • Module One - Getting Started
  • Module Two - Opening
  • Module Three - Working with the Interface
  • Module Four - Your First Document
  • Module Five - Basic Editing Tasks
  • Module Six - Basic Formatting Tasks
  • Module Seven - Formatting Paragraphs
  • Module Eight - Advanced Formatting Tasks
  • Module Nine - Working with Styles
  • Module Ten - Formatting the Page
  • Module Eleven - Sharing Your Document
  • Module Twelve - Wrapping Up
  • Word for Newbies - Activities

Microsoft PowerPoint:

  • Module One - Getting Started
  • Module Two - Opening PowerPoint
  • Module Three - Working with the Interface
  • Module Four - Your First Presentation
  • Module Five - Working with Text
  • Module Six - Formatting Text and Paragraphs
  • Module Seven - Adding Pictures
  • Module Eight - Advanced Formatting Tasks
  • Module Nine - Working with Transitions and Animations
  • Module Ten - Setting Up Your Slide Show
  • Module Eleven - Showtime!
  • Module Twelve - Wrapping Up
  • PowerPoint Essential Activities

Microsoft Excel:

  • Module One - Getting Started
  • Module Two - Opening Excel
  • Module Three - Working with the Interface
  • Module Four - Your First Worksheet
  • Module Five - Viewing Excel Data
  • Module Six - Building Formulas
  • Module Seven - Using Excel Functions
  • Module Eight - Using Quick Analysis
  • Module Nine - Formatting Your Data
  • Module Ten - Using Styles, Themes, and Effects
  • Module Eleven - Printing and Sharing Your Workbook
  • Module Twelve - Wrapping Up
  • Excel for Newbies - Activities

Recommended Reading:

  • Recommended Reading : Office Administration & Secretarial Diploma Level 3 and 4

Mock Exam:

  • Mock Exam- Office Administration & Secretarial Diploma Level 3 and 4

Final Exam:

  • Final Exam- Office Administration & Secretarial Diploma Level 3 and 4

About Course Provider

We are a top provider of excellent quality, professional accredited online courses and training packages. Those who work for our organisation are dedicated to helping people and organisations improve their skills and knowledge, or that of their workforce, flexibly, conveniently, and at reasonable prices. Our courses and training packages are produced and delivered by a hardworking team of industry professionals, so customers can be safe in the knowledge that they are in the hands of experts in their field.

How to enroll?

You can book the course instantly by paying on GulfTalent.

(Instant booking on GulfTalent)

Frequently asked questions

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