Operations Management Certification Level 3 and 4

If you're looking to strengthen your skills in Operations function of any company in the business sector, then you may have a look at our best-selling course on Operations Management.

Boost your career with this well-organised, comprehensive Operations Management Certification Level 3 and 4 course, and learn how to evaluate and develop the productivity of the organisation you work for. You'll learn how organisations plan, create, control, and optimise the business systems that produce goods and provide various services.

Describing you from planning and organising to supervising in the contexts of production, and manufacturing or the provision of services is the core aim of this course. Explore the key terms for operations management and the skills required for effective operations management.

Upon completion, you'll be able to understand the series of Operations processes within a company in the most effective way possible.

Anyone Interested

Certificate of Achievement

Module 01:

• Designing Your Organizational Structure
• Introduction to Operations Management
• Understanding Financial Terms
• Getting the Right People in Place
• Getting Your Product Together
• Building a Corporate Brand
• Marketing Your Product
• Selling Your Product
• Planning for the Future
• Goal Setting and Goal Getting
• Succession Planning 101
• Managing Your Money
• Ethics 101
• Building a Strong Customer Care Team
• Training Employees for Success
• Leadership Essentials

Module 02:

• The Fundamentals of Business Process Management
• Defining Business Process Management
• The Business Process Life Cycle
• The Vision Phase
• The Design Phase
• The Modeling Phase
• The Execution Phase
• The Monitoring Phase
• The Optimizing Phase

Module 03:

• What is Gap Analysis?
• The Gap Analysis Process
• Supporting Tools
• Creating a Gap Analysis Report
• Understanding Lean
• The Toyota Production System
• The Toyota Production System House
• The Five Critical Improvement Concepts
• Understanding Value with the Kano Model
• Types of Waste
• Creating a Lean Enterprise
• The Plan, Do, Study, Act (PDSA) Cycle
• Using the R-DMAIC-S Model
• Lean Thinking Tools
• Kaizen Events
• Data Gathering and Mapping
• A Plan to Take Home
• Defining Continuous Improvement
• Stage One - Identify Areas For Improvement
• Stage Two - Create a Plan for Improvement
• Stage Three - Implement the Changes
• Stage Four - Review the Impact
• Test Driving

Module 04:

• Six Sigma Basics
• Improvement Tools
• Management Tools for Generating Ideas
• Continuous Improvement
• Customer Relationships

Module 05:

• The Evolution of the Supply Chain
• The Basic Supply Chain Structure
• Supply Chain Drivers
• Aligning Your Supply Chain with Business Strategy
• Managing Supply Chain Risks
• Tracking and Evaluating Supply Chain Data
• Troubleshooting Supply Chain Problems
• Sharing Supply Chain Activities
• Sustainable Supply Chain Strategies
• Applying Lean Techniques to the Supply Chain
• The Future of Supply Chain Management
• Supply Chain Management Basics
• The Purchasing Cycle
• Purchasing Toolkit
• Managing Competitive Bids
• Improving Efficiency and Accuracy
• Analyzing and Reducing Risk in the Supply Chain
• Managing Internal Relationships
• Tools of the Trade

Module 06:

• What is Inventory?
• Types of Inventory
• Key Players
• Setting up the Warehouse
• What Makes a Good Inventory Management System?
• The Warehouse Inventory Cycle
• Identifying Demand
• The Receiving Process
• Validating Inventory
• The Put-Away Process
• Maintaining Inventory Accuracy
• The Outbound Process
• Industry Trends

Module 07:

• Concept of Quality FREE
• Key Terms
• Categories
• Customer Input
• Plan Quality
• Design of Experiments
• Quality Control
• Control Charts
• Sampling
• Six Sigma
• The Steps
• The 6 Six Sigma Challenges

Mock Exam:

• Mock Exam - Operations Management Certification Level 3 and 4

Final Exam:

• Final Exam - Operations Management Certification Level 3 and 4

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