Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$279 $26 only

Course Overview

Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist.

Who should take this course

Businessmen, entrepreneurs or professionals that need to know about office management.

People who have an interest in becoming a professional receptionist.

Accreditation

CPD

Course content

Module 1: Communication Skills

  • Techniques To Be A Spontaneous Speaker
  • Knowledge Is Power - So Enrich Your Knowledge
  • Remarkable Tips To Introduce Yourself
  • Simple Strategies That Promote Conversations
  • Speaking From The Heart
  • Learn To Be A Good Listener First
  • Stop Bragging About Yourself
  • Easy Way To Start A Conversation
  • Handle Criticism Smartly
  • Asking For What You Want

Module 2: Interpersonal Skills

  • Module One - Getting Started
  • Module Two - Verbal Communication Skills
  • Module Three - Non-Verbal Communication Skills
  • Module Four - Making Small Talk and Moving Beyond
  • Module Five - Moving the Conversation Along
  • Module Six - Remembering Names
  • Module Seven - Influencing Skills
  • Module Eight - Bringing People to Your Side
  • Module Nine - Sharing Your Opinion
  • Module Ten - Negotiation Basics
  • Module Eleven - Making an Impact
  • Module Twelve - Wrapping Up
  • Developing Interpersonal Skills Course- Activities
  • Module 3: Office Management Skills
  • Building Your Management Team
  • Building A Successful Brand
  • Achieving Quality Through Teamwork
  • Keys To Staying Motivated
  • Improve Your Marketing
  • Provide Top Customer Service
  • Wrapping Up

Assessment:

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of GBP39 or in PDF format at a cost of GBP24.
  • PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognised accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

About Course Provider

We are a company who is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level.

As an online learning site, we are aware of the fact that there are a lot of people out there who considers themselves to be a curious learner but the courses that they are interested in are not available in the area. So, we have decided to give them a chance to learn in a convenient way – in their own convenient place and time.

Frequently asked questions

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