Learn how to welcome your retail customers in 15 top languagesAs a cornerstone of local culture, retail staff serve as ambassadors of national heritage. Retail is often the biggest country employer, from malls and stores to tourist attraction shops and supermarkets. If you work in retail, then you are seriously missing out if you are not multi-culturally savvy. Speaking a few words in different languages can sky rocket your career to the next level, whether working in multi-ethnic areas, working abroad or welcoming tourists to your retail country. 74% of people would buy again from the same brand if the after sales care is in their local language. That has to be good for business!Anyone with experience dealing with international customers will agree that people immediately lower down their guard the moment they hear their native tongue being spoken, as it connects on a deeply psychological level, with reassurance that their needs will be met. The good news is that the research all shows that 80% of conversation is based on 20% of the language, and every little helps.With our unique Retail Language Bundle, make sure you know how to greet your retail guests in 15 top tourism languages and impress your boss!
Retail 15 Language Bundle includes:
Arabic, Brazilian Portuguese, English, Chinese (Mandarin), Dutch, French, German, Hindi, Italian, Norwegian, Portuguese, Japanese, Russian, Spanish and Swedish.
Who should take this course
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