Telemarketing Sales Advisor Training

Learn to hone your communication skills, your ability to persuade, and techniques to personalize each sales call. This Telemarketing Sales Advisor Training will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. The course covers the basic and advanced topics in Contact Center Management that enable increase awareness and knowledge of the latest development of Contact Center Telemarketing in terms of technology as well as management concept. Learn how to create rapport within seconds, How to close down conversations effectively when required and also how to create a YES client. You will learn how to effectively approach a marketing telephone call and be able to build trust and loyalty from new or existing customers.

Anyone Interested

Certificate of Achievement

Course Curriculum:

• Course Overview
• Verbal Communication
• To Serve and Delight
• Exceptional Things about Telephone Sales
• It's More Than Just a Phase
• Communication Essentials
• Developing Your Script
• Pre-Call Planning
• Phone Tag and Call Backs
• Following Up
• Closing the Sale

Mock Exam:

• Mock Exam- Telemarketing Sales Advisor Training

Final Exam:

• Final Exam - Telemarketing Sales Advisor Training

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