Certified Professional in Healthcare Quality - Review Course

This course is designed to help those who are planning to take the Certified Professional in Healthcare Quality (CPHQ) examination. The course will follow the CPHQ exam matrix and will help participants focus their study efforts. Throughout the course short videos, practice questions and focused learning exercises are offered that provide definitions and examples of concepts covered in the course modules. Participants should come to the workshop with functional knowledge in areas identified in the CPHQ exam outline, which may be obtained at www.cphq.org. The Course will present information on healthcare quality methods, information management, strategy and leadership, change management and innovation, continuous readiness, and patient safety. Q-Solutions: Essential Resources for the Healthcare Quality Professional, Third Edition, is recommended for the course. Purchase this book in the NAHQ Online Store (www.nahq.org). Please note: Completion of NAHQ’s CPHQ Review Course does not guarantee a passing grade on the examination.

Any healthcare professional whose scope of work includes quality and safety.

• Physicians
• Quality Professionals
• Nursing Professionals
• Infection Prevention & Control Professionals
• Pharmacists
• Physiotherapists
• Medical Technologists
• Executive Management Consultants
• Clinical and Quality Consultants

DAY 1 Introduction to Healthcare Quality

DAY 2 Course Introduction & Examination Review Module One: Quality Leadership & Structure

DAY 3 Module Two: Information Management

DAY 4 Module Three: Performance Measurement & Process Improvement

DAY 5 Module Four: Healthcare Safety Module Five: Regulation, Accreditation and Continuous Readiness

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