Director of Operations



Ref: RP714-4876

Job description / Role

Employment: Full Time

Director of Operations

Be an ambassador of the brand and the property as Director of Operations, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results.

You will be in charge of the operational aspects including, the front office, housekeeping, and food & beverage. Your main responsability will be to insure the best experience for all our guests.

You will bring your strong commercial acumen and tenacity to drive the top line to exceed the target and to position our property at the top of the marketplace.

You will be responsible for:

- Overseeing the operations departments : Rooms & F&B.
- Supporting the General manager in the overall management and strategic direction of the hotel.
- Piloting, managing and coaching the different heads of departments.
- Being updated with the finance results (Budget vs actual) and insuring to maximize the revenues and profits.
- Understanding the market needs and working closely with the Sales department in order to define the strategic axes and commercial offers.
- Ensuring the proper functioning of the hotel and the quality of service.
- Ensuring the respect of health and safety policies.
- Working with colleagues to establish a consistent and positive interdepartmental communication and cooperation.
- Other duties as assigned.


Your experience and skills include:

- Previous experience in a Senior leadership role, the same position is preferred.
- Considerable background in food & beverage.
- Knowledge of budget planning and financial controls.
- Mastering the pack MS office.
- University degree or equivalent.
- Fluent English & French.
- Strong communication and problem solving skills.
- Strong Eye for details.
- Ability to lead by example, believe in a strong team culture and set the scene for high performance.
- Available as soon as possible.

Your team and working environment:

Our Hotel is the leader of the Mice activity in our region (all categories), the revenue ( before the COVID Pandemic) falls to 17 million dollars and our headcount is around 280 Employee.

It also counts: 307 rooms, 12 meeting facilities (several sizes), a Marquee, 3 restaurants, 2 bars, a swimming pool and a fitness room.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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