Operations Manager

Job description / Role

The Operations Manager is responsible for effectively managing the Operations Department to ensure business objectives are met and contribute to the financial targets of the assigned entity.

Key Responsibilities
- Provide managerial support and direction to the Procurement, Logistics, Inventory, Stores Services and

Loss Prevention functions
- Provide operational assistance for new store openings ensuring set opening dates are met and operating standards are maintained
- Achieve financial and operational targets for all aspects of store operations while maintaining a high customer satisfaction level
- Develop, implement and enhance all processes and procedures to continuously improve effectiveness/ efficiency of the department, as well as ensure organization operations are carried out in compliance with regulations and laws governing business operations
- Evaluate overall operations and regularly report results to the Country Manager and the Chief

Operating Officer
- Recruit, train, motivate and evaluate his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
- Prepare the department's annual budget based on set instructions and develop the business plan accordingly to support the objectives set by the Country Manager
- Create, implement and oversee a set of operational metrics measuring the effectiveness of the department across all functions

Requirements

- Bachelor’s Degree in Business Administration or related field; MBA is a plus
- 6-8 years of experience in a similar field, out of which 3 in a managerial position; experience in retail is a plus
- Proficiency in MS Office
- Fluency in English

Competency Level:
- Strategic Thinking
- Communication Skills
- Decision Making
- Developing and Motivating Others
- Driving and Achieving results
- Initiative
- Planning and Organizing

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.