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Sales Associate

Azadea Group


Ref: GP643-271

Job description / Role

Key Accountabilities

· Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards

· Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times

· Watch for and prevent security risks and the??s and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss

· Perform physical and electronic inventory of shop products on a regular basis as per company's guidelines in order to ensure accurate stock keeping

· Specific for Fashion: Take measurements for any needed alteration, assign price according to set price list, fill the alteration book, and notify tailor of the amendments

· Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets

· Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products

· Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations

Qualifications, Experience, Knowledge
· High School Degree

· Proficiency in MS Office

· Fluency in English

· Attention to details – Level 1

· Change and Adaptability – Level 1

· Communication Skills – Level 2

· Cultural Awareness – Level 2

· Customer Focus – Level 2

· Initiative – Level 2

· Teamwork – Level 2

About the Company

Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 30 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut.

Azadea Group headquarters are in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate 152 strategically located stores across the Middle East and plan over 500 additional shops’ opening through the 3 coming years.

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