WRAN Back Office Engineer

Job description / Role

• Trouble Ticket ( TT ) Handling Activities
• Change Request ( CR ) Handling
• Daily Health Check-up & Troubleshooting
• Providing Back Office Support to Front Office ( FO ) , NPOC, Help Desk & Project Team
• Daily Cell Availability Progress Report
• KPI Analysis & Measurement

Requirements

• University Qualifications: Bachelor Degree in Telecommunication / Electronics or relevant
• Nature and length of previous experience: Minimum 3 to 5 years of Experience in WRAN Back office Support
• Specialist knowledge: Back Office Support to Front Office ( FO ), NPOC, Help Desk & Project Team.
• Soft Skills and Personality traits: Excellent verbal and written communications skills

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.