Operations Representative

Job description / Role

Responsibilities
Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions.

Responsibilities may include
• Basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required.
• Maintains internal operational and financial controls and ensures they meet bank standards.
• Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
• Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances.
• Decisions have some impact on internal and external customer relationship.

Benefits
• Attractive Salary Package

Education Requirements

Preferred skills
• 1+ years in a banking, administrative or general customer service

Requirements

Required skills
• Must possess excellent 10 key alpha and numeric keyboard skills.
• Corrects errors according to standard procedures.
• May handle minor problems but refers more difficult problems to manager for resolution.
• Must be able to maintain speed and accuracy under pressure of heavy workloads and meet required productivity and quality standards.
• More than 8 hour day may be expected as dictated by work volume. Must be flexible with end of shift time.
• Must be available to work rotating Saturdays.
• Must pay close attention to detail; good attendance; teamwork.
• Must be available for 3 week training class, starting first day of employment.

About the Company

Dragon Recruiting is a leading international staffing and recruitment company, head-quartered in London, with further offices all over the globe. Our clients range from numerous well known UK and international businesses. We also represent a wide range of less well known clients - helping them to find staff for their businesses around the world.

As an international recruitment agency, our clients benefit from a vast network of human resource specialists who attract, cultivate and connect organisations to talent in both global and local markets. Our unrivalled

scope of services and global reach allow us to share candidates and roles across borders. With greater coverage and tools, we can ensure our clients and candidates all get the best outcome for their recruitment needs.

With experience of over 3 decades we are recruiting more than 10,000 workers annually to and from the UK, USA and the Middle East and several other Asian countries. We specialize in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.