Call Center Manager

Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with Canadian based programs through outbound calling.

We are looking for an experienced Call Center Sales Manager to join our GCC team. As a Sales Manager, you will be responsible for training, coaching and managing Call Center Sales Representatives. The goal for the sales representatives is to generate sales for Telecommunication products to consumers in Canada through outbound calling and CRM management.

RESPONSIBILITIES:
• Report daily Sales targets to Director of Operations
• Training and ongoing coaching of call center sales representatives
• Auditing reps, completion of coaching reports
• Producing sales as part of demonstration as necessary during coaching
• Driving sales results and monitoring hourly performance of representatives
• Complete sales compliance checklists as required
• Scheduling shifts and report to the director, getting confirmations of shifts and managing shifts according to targets
• Ensuring 24/7 coverage
• Strategize based on KPI including outlining areas of opportunity and plan accordingly to improve the results

Requirements

REQUIREMENTS:
• Open Full-time availability is required
• Must work overnights to align with Canadian time zones
• Only candidates with call center sales experience will be considered
• Experience dealing with the Canadian market is an asset
• Must be fluent in speaking, reading and writing in English
• Must be Bahraini National or an expat with a transferable visa

COMPENSATION:
• 800 BHD per month base plus monthly bonuses based on results
• On target earnings per month with bonuses is 1200 BHD

START DATE:
• August 2023

About the Company

At Connect6 Group, we recognize that every client is distinct. That's why we develop customized strategies that cater to the specific requirements of each business. Don't hesitate to contact us, and we'll assist you in positioning your brand precisely where it should be - ahead of the competition.