EN - Sales Manager

Job description / Role

Company Description

Join us at Accor, where life pulses with passion!

"Mercure Grand Bahrain"

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart ,
Join us and become a Heartist ®.

Job Description

The Sales Manager for Mercure Grand Bahrain is responsible for driving the sales activities of the hotel in both the Rooms and Food and Beverage operation, while providing support towards the achievement of maximum profitability and growth in line with Accor's vision and values and assisting in the execution of sales plans and strategies to expand the customer base.

The Sales Manager reports directly to the Director of Sales with additional reporting responsibilities to the General Manager.

Essential Duties and Responsibilities

- Increases the sales of Mercure Grand Hotel Bahrain and Food and Beverage operations while reaching targets and goals.
- Establishes, maintains and expands the customer base.
- Prospects new customers and creates customer loyalty.
- Canvasses customers by phone and organizes site inspections on property.
- Increases business opportunities through various routes, by targeting all markets (leisure, entertainment, corporate).
- Adheres to budgets and prepares monthly/revenue/expense forecasts. Assists in all front office financial operations, including group billing, verifying rates/discount, daily sales reconciliation, petty cash and room inventory controls.
- Boosts awareness of Mercure Grand Hotel Bahrain and on the market, be present during the main local events.
- In charge of welcoming celebrities, VIPs and key accounts representatives.
- Assists in managing competitive intelligence and local benchmarking.
- Compiles and analyzes sales figures.
- Collects customer feedback and guest survey.
- Maintains accurate records of all pricing, sales and activity reports.
- Provides timely, accurate, competitive pricing to maintain maximum profit margin.
- Controls expenses to meet budget guidelines.

- Must have Minimum +3 years as Hotel Sales Manager in GCC .
- Relevant sales experience is an asset
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Highly responsible & reliable
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.