Hostess

Job description / Role

Key tasks

Overview of Duties / Main Responsibilities
- Provide quality service to guests by ensuring prompt and courteous service following procedures and which exceeds the minimum standards.
- Provide guest F & B services in a sequenced manner.
- Prepare mis-en-place for the following shift, set up for the subsequent shift.
- Approach and interact with guests with confidence and ease.
- Communicate effectively with customers, co-workers and supervisors.
- Maintain a consistently high level of guest service.
- Extensive knowledge of all menus and upselling items at every instance.
- Adhere to all detailed cleaning and ensuring all work flows are functional at all times.
- Follow set up, service and breakdown of functions procedure.
- Coordinate with kitchen and bar.
- Be flexible and willing to work split shifts.
- Adaptable to assist in the manning of other outlets.
- Perform miscellaneous job-related duties as assigned.

Requirements

Skills
- Level of Education Vocational education Areas of study Hospitality Professional experiences 3 to 5 years Languages essential English Optional languages Arabic, Russian (Working level)

Essential and optional requirements
- Fluent in operation of MICROS.
- Fluent in English and conversational Arabic
- Ability to work on split shifts
- At least 3 years experience in the same capacity preferably in 4* or 5* Hotels.
- Micros

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.