Indoor Cycling Studio Manager

Propel Consult

Bahrain

Ref: LP127-1631

Job description / Role

Employment: Full Time

The company:
Our client is a leading group of companies launching brand new concept of Fitness Boutique Studio in Bahrain. They are currently looking for an Indoor Cycling Studio Manager

Duties & Responsibilities:

Ensure overall quality & brand compliance of the boutique studio offerings
• Maintain a “like new” studio
• Facilitate regular spot checks to ensure the total experience is consistent with the brand goals.

Customer Relations and Participation
• Deliver exceptional Studio programs.
• Build and grow relevant rides with the best instructors.
• Maintaining the boutique studio schedule for all offerings.

Maintain connections inside the boutique Studio
• Collaborate with all team members to sell the fitness boutique studio brand and experience (front desk, F&B, fitness studio, etc.)
• Consistently offer events
• Client outreach
• Be visible (front desk, cycling theatre, etc.)
• Coordinate and execute regular events to connect the existing boutique studio community
• Provide the highest quality customer service, handling client issues and concerns in a positive and timely manner.

Maintain connections outside the boutique studio
• Weekly social media postings
• Reach out & on boarding of new riders
• Identify and coordinate with outside community events, rides, initiatives in tandem with management.

Financial, Budgetary, and Reporting
• Leads the Studio team in cost efficiency/budget adherence
• Gather and analyze KPI information at a club level to report to General Manager via a monthly review.

Managerial and Supervisory
• Recruits, interview and trains in all new Studio instructors.
• Mentors and coaches instructors. Provides feedback and tools to improve and develop their skill set
• Responsibly for a staff of 10 or more
• Participate in the launch and on-going performance of new procedures, programs, services, training and certification.
• Manages daily, monthly and yearly operations in studio including staffing, financial performance, marketing, reporting and analyses, communication, supply & equipment needs and maintenance programs.
• Initiates team building, fun activities to maintain dynamic, positive atmosphere in the Studio

Sales and Promotion
• Sets and achieves targets relating to class attendance, products, services, etc.
• Achieves revenue or other goals as applicable.

Misc.
• Be able to teach or fill in for class if necessary, in case of staff absence.
• Be a brand ambassador for the boutique studio both in and out of the studio.

Requirements

Education & Experience:
• 4-year college degree in related field preferred
• 5+ years in employee development, education, and customer service
• Exceptional leadership, organization/time management, writing, research, analytical, communication, presentation, facilitation, and interpersonal skills
• Proven background in building high performing teams, with the ability to mentor and cultivate others

Licenses / Certifications
• Indoor Cycling and/or other fitness certifications are a plus.

Requirements
• Enthusiasm for people
• Comfortable using accounting and class scheduling software
• Marketing and creativity
• Fund raising or charity event skills
• Strong PR and networking kills
• Strong written skills for weekly newsletters or social media
• Customer Focus – Say Yes, rather than No

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions:

  • Banking & Finance
  • Human Resources
  • Oil & Gas
  • Construction
  • Architecture & Engineering

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