IT Administrative Support Specialist

One Vision for Consultancy

Bahrain

Ref: MP133-180

Job description / Role

Employment: Full Time

The IT Administrative Support Specialist is responsible for providing the first line of support to all digital and mobile applications solutions and implementations including mobile apps and all future digital applications deployed by the company. This resource is also responsible for providing full administrative support of the Information Technology team as well as coordinating projects and assignments within the department. Furthermore, this resource will be assigned to handle the relationship with the IT service providers and control their work orders/ deliverables and ensure proper documentation and service level agreements are in place.

Key Responsibility Areas

• Mobile App support: handle the relationship with the digital service providers and control their work orders and deliverables. Provide the first line of support of the digital application and release of the digital wallet and mobile applications in production.
• Project Coordination: coordinating projects within the IT department.
• Testing Support: Coordinate the testing process including planning and execution
• Outsourcing vendors’ relationship and support: maintain relationship with IT service providers and control their work orders and related tasks. Ensure SLA, AMC, contracts and Licenses are in place and well maintained and renewed on timely manner. Submit the expense requisitions and follow up on vendors’ payments and renewals of AMCs.
• General Administrative support: Establish work priorities and action plans to complete daily routines, responsibilities, activities, projects or assignments under IT department responsibilities. Organize meetings, maintain proper filing, generate various MIS and regular scheduled or ad-hoc reports, create presentations and maintain professional and technical knowledge.

Requirements

Experience

• Minimum of 2 years related work experience
• Knowledge of computer/computational science, data analysis and programming technologies, concepts and techniques is preferred.

Qualification

• BS in Business Administration or technology study or its equivalent.

MANDATORY: BAHRAIN NATIONALS NEED TO APPLY (Female candidate preferred)

About the Company

"One Vision for Consultancy" is a one stop professional service provider specialising in:

Employment Consultancy (Human Asset Recruitment & Talent Acquisition): Using a competency based frame work; we indentify the best candidates to fit your unique organisational needs. The objective is to ensure recruitment of high potential talent for long term retention with the capability of achieving succession planning in the organisation. We offer both contingency and retained search.

Our executive team, with their strong corporate and business backgrounds and track record of success, will help you identify and recruit candidates within a short time frame to meet your business needs and requirements. We source talent worldwide as required by specifics or as set by the client.

Facilities Managed Services: We provide staffing resources and services for short as well as long term basis to support front and back office requirements.

Computer Software Design Development and Maintenance: Our objective is to first and foremost understand our clients and their requirements. We work with business alliance partners who have experience, highly skilled technical professionals, a working methodology and good industry knowledge. We provide our clients with solutions that are capable of driving projects to successful completion and customer satisfaction. Provide onsite IT professional for IT maintenance, support, system study, development, implementation or consultancy.

Technical Assistance to maintenance and operations of facilities: System studies, design, develop, implement, support, maintain and manage operational plant services.

Staff augmentation of professionals for short and long term projects.

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