Lead Functional Domain Specialist (SCM)

Job description / Role

Overview

This role gives you an opportunity to apply your domain knowledge, skills, and experience to work in the Customer Success Services (CSS) team with Oracle SaaS/PaaS products. You will also have experience in maintaining and supporting customers' eBusiness Suite applications and Fusion SaaS, either on-site or remotely, implementing and running PaaS solutions such as Oracle Integration Cloud/SOA and integration to Oracle SaaS products. You will develop, integrate, and implement application components including front-end development, internal database integration, and OTBI Reports. You will play a direct role in programming, maintenance, technical support, documentation, and administration of Oracle Cloud applications. The SCM domain specialist ensures solution architecture feasibility and mitigates risk by leveraging a network of subject matter experts in the various domains. The SCM Architect is also capable of proposing customer roadmaps to realize the proposed solution. We are currently seeking an experienced SCM domain specialist with a focus on functional SCM process architecture and solution architecture across all disciplines of the SCM function. Broader Oracle ERP application knowledge is desirable.

Responsibilities

What you will do:

• Lead and participate as Functional leader/Advisor in different service activity streams such as gap analysis and solution design, POCs, demonstrations, requirements gathering, business analysis, project delivery, and quality assurance with other Oracle teams at client locations or offshore teams for various activities.
• Document/review Requirement Specifications Documents.
• Analyze business requirements, participate in functional design, and document/review Functional Specification documents.
• Travel as required to client locations onsite (within and outside MEA) on a need basis for implementations and participate in product walkthrough and POC workshops.
• During implementations, work with all onsite collaborators and client personnel to ensure project success.
• Use defined standards/tools/processes to achieve work that meets quality expectations of Oracle/Client.
• Document all work in accordance with agreed standards/processes applicable for Oracle/Client.
• Adhere to defined Change Control Process of Oracle/Client. Align with Oracle/Client audit/compliance requirements.
• Perform accurate handover/knowledge transfer at the end of each assignment.
• Timely status reporting to supervisor.
• Timely submission of timesheets for Oracle/Clients.

Ideal Candidate Profile

Your drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:

• 10+ years of experience in Oracle applications, SaaS, and PaaS solutions, at least 6+ years in SaaS implementations, with proven industry experience in SCM solutions and different SCM products at a consultancy or customer site.
• You must be a self-starter and be able to work independently and with teams.
• You possess detailed functional knowledge of Oracle SaaS (eBusiness Suite is a plus), within at least one industry.
• You should have the ability to collaborate and connect with client business teams independently.
• You should be able to analyze solution approaches, estimations, standard methodologies, project risks, and recommendations.
• You should be able to understand client requirements and map them to 'off-the-shelf' products or product features to decide whether they would be more suitable than building a new system from scratch.
• You should be able to participate and lead, when needed, the project meetings and product walkthrough workshops with the customer.
• You possess excellent analytical, presentation, and communication skills, with a demonstrable ability to translate business requirements into technology specifications.
• You possess excellent knowledge of at least one industry's terminologies, concepts, and processes.
• You possess good communication and documentation skills in English; Arabic is strongly recommended.
• Experience in implementation and/or support of Oracle SaaS.
• You should hold at least a bachelor's degree in business or an equivalent degree.
• You should be willing to work offshore as well as travel to client locations for short, medium, or long duration assignments.
• You should be willing to work in shifts.
• You should be willing to take up Oracle SaaS certifications in functional areas as and when required.
• Ability to work in a high-pressure, fast-paced, and exciting environment.
• Solid understanding of more than one business industry.
• Knowledge of FMW/PaaS development tools is a plus.

Other Skills

• You possess knowledge of basic SQL query writing, report writing, workflow/dashboard creation.
• You have exposure to software development processes and practices, testing tools.

What We Will Offer

• Learning and development opportunities to advance your career.
• An Employee Assistance Program to support your mental health.
• Core benefits such as medical, life insurance, and access to retirement planning.
• An inclusive culture that celebrates what makes you unique.

For this position, we are looking for creative, innovative, and motivated professionals with an open and flexible mindset who will work closely with the customer to ensure alignment between business change, IT architecture, technical solutions, business resources, and processes.

As an integral part of a global organization, the domain specialist will be working within an international environment with colleagues around the globe and contribute to global technology-driven initiatives or innovation programs for continuous service improvements.

At Oracle, we don't just respect differences - we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. When everyone's voice is heard and valued, we're inspired to go beyond what's been done before.

About the Company

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.