Mystery Shopper

Job description / Role

Do you enjoy shopping, exploring new places, and sharing your opinions? We’re looking for curious, detail-oriented individuals to join our team of Mystery Shoppers!

As a Mystery Shopper, you’ll visit stores, restaurants, service centers, and more — getting paid to evaluate real customer experiences. Your feedback helps leading brands improve their service and create better experiences for their customers.

What You’ll Do:

• Evaluate well-known brands by assessing customer service, cleanliness, product knowledge, and overall experience
• Provide honest feedback to help businesses improve their service quality
• Participate in exciting projects
• Get paid to do what you already love: shop, compare brands, and share your insights

Who We’re Looking For:

• You love shopping and enjoy sharing your feedback
• You have a keen eye for detail and can quickly adapt to different environments
• You feel comfortable in a wide range of locations — from quick-service restaurants to luxury boutiques
• You enjoy adventure and are open to trying new experiences

About the Company

ISC-CX is one of the world’s only full-service digital customer experience agencies. The company offers a comprehensive set of CX programs and draws from 20+ years of benchmarks. It runs global, multi-lingual, omni-channel programs that pull in a vast amount of customer data. ISC-CX then combines and correlates all this data to reveal surprising insights that a single-focus agency would never see. In short: ISC-CX has the talent, tech, and tactics you need to turn your raw customer experience data into a brand-new business-changing perspective.