Product Technical Officer

Gulf Connexions

Bahrain

Ref: GP692-1390

Job description / Role

Employment: Full Time

• To support high levels of client satisfaction and act as the main point of contact to the Cash Management and trade Products.
• Understand the client’s business requirements and advice on how best to manage their needs using the E-Banking tool.
• Working in close partnership and acting as a coordinator with both internal and external stakeholders to implement products effectively.
• Continually providing, feedback to management on the service level clients.
• Support clients on technical questions relating to the product.
• Developing standard performance reports to determine the level of customer services provided.

Requirements

• Bachelor - Essential
• Master Degree - Desirable
• 2-5years of experience in banking, notably in the field E-BANKING or Cash management role or Implementation role
• Ability to meet target and deadline.
• Ability to easily lead and attend client meetings, with previous experience of working with clients and managing expectations
• Strong knowledge of Cash Management/Trade products/payment processing (Payment Formats: XML, MT101)
• Willingness to travel (approx. 50% of job time).
• Excellent presentation/communication skills
• Excellent fluency in English (Verbal and Written)
• Added advantages
• Swift Net experience
• Project Management skills with ability to manage small project independently

This role is open to candidates based in Bahrain.

Only short listed candidates will be contacted.

About the Company

Gulf Connexions Group is the regions leading specialist recruitment consultancy providing a wealth of local and international expertise and in-depth market intelligence for its blue-chip clients and candidates.

Contact our consultants directly for your specialist recruitment requirements. For candidates searching for job opportunities and requiring informed career advice, Gulf Connexions provides updates on the top positions available across the region.

Headquartered in Bahrain in the heart of central business district, Gulf Connexions maintains offices in Abu Dhabi, Bahrain, Dubai, Hong Kong, Kuwait, Qatar, Saudi Arabia and Singapore, fully equipped with state-of-the-art database technologies. Gulf Connexions has a rigorous screening process for all prospective candidates with interviewing facilities available throughout the region.

Gulf Connexions has the most extensive database of experienced and qualified banking candidates available for regional deployment. Gulf Connexions works closely with the region\'s leading blue chip organizations providing candidates with excellent career path development and unrivaled employment opportunities.

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