Receptionist & Hostess

Bahrain

Ref: LP127-1633

Job description / Role

Employment: Full Time

The company:

Our client is a leading Entertainment Company in Bahrain and currently they are looking for Receptionist & Hostess.

Responsibilities:

• Establishing a warm and friendly relationship with guests in person, on the phone, or through email
• Managing reservations
• Knowledge of all aspects of the Adventure Cube and the ability to properly answer all customer inquiries
• Assisting customers in purchasing all types of Adventure Cube tickets
• Assisting with retail sales including the management of cash, credit cards, and point of sales systems
• Solving problems that inevitably arise with logistics, large group bookings, rescheduling, and customer service issues
• Composing and sending out correspondence
• Assisting other staff in job duties
• Assisting with facility upkeep and maintenance
• Sets up and cleans up birthday parties.
• Hosts birthday parties and leads activities for children.
• Assist party participants with check in and ensure guests are satisfied with their visit.
• Attends all required training sessions and scheduled meetings.
• Responds quickly, efficiently, and professionally to any emergency situation; completes necessary paperwork and notifies the appropriate professional staff member.
• Assists with the general maintenance/upkeep of party areas.
• Enforces all rules and regulations promptly and professionally; notifies the appropriate professional on duty staff member of inappropriate behavior of facility users.
• Filling the goodie bags and get the cake out of the freezer.
• Set up the birthday party area before the special guests arrive.
• Give instructions to the parents on the time frame of the party.
• Answer any questions the guest might have.
• Coordinate with third party providers and suppliers.

Requirements

Requirements:

• You should have a minimum 2-4 years of experience
• You must have Excellent customer service skills
• Excellent communication skills
• You should have excellent knowledge of Microsoft Office
• Problem solving and able to deal with issues

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions: