Revenue Manager

Job description / Role

Key tasks

Overview of duties:
- Is responsible for the implementation of RM methods in a dedicated hotel in order to maximize the turnover in accordance with hotel strategies, brand's marketing and customer's needs.
- Is responsible for having all the revenue management processes in place in the hotel, he/she implements the GM's strategy on daily basis, updates planning, quotes groups and alerts GM, when market deviates from strategy.
- Is in charge of helping to reach and beat the operational turnover budget of the hotel.
- Support the GM in the creation of the strategy (with proper analysis) and to work effectively with the implemented revenue management system. Furthermore, to implement the strategy, based on the daily recommendations in the distribution channels, as well as the daily check of the system recommendations for sense and provide complementary or revised proposals for optimization"
- Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward the reservation and front office team.
- Regularly checks the input and the quality of data.
- Update the event database (e.g. in RMS).
- Analyze the hotel performance in the RMS as a basis for strategy decisions.
- Survey the market, the competitors in terms of pricing and closed dates as a basis for future pricing strategies.
- Analyze the contract performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken.
- Act as a support in the preparation of the annual revenue budget.
- Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously.
- Calculate availability and minimum rate for the requests by using group quotation.
- Providing dynamic forecasts, compared to the strategy of the GM and budget.
- Consult and implement daily the recommendations in inventory and distribution tools.
- Implement and communicate on minimum stay, closed to arrival, up-selling.
- Make recommendation for strategy changes in RMS, in relation to day types, ideal mix, close limits, booking limits, to be able to react early to guest behavior changes (new events, etc).
- Optimize the distribution channels.
- Analyze on a monthly basis the results in terms of internal and external indicators (RevPAR and market share), in order to react in time.
- Check regularly the implementation of the defined strategies (brand, place, hotel).

Requirements

Skills
- Level of Education Bachelor / Licence Areas of study Economy, Finance, Accounting Professional experiences 3 to 5 years Languages essential English Optional languages Arabic
- Essential and optional requirements
- Degree in Hotel Management school, or general Business school.
- Knowledge of the concepts and evaluation of market analysis processes.
- A clear understanding of hotel industry is necessary as well as analytical capabilities, experience in study cases, market research and studies with mathematical background;
- Analytical tools
- Excel advanced user (most of the formulas; database knowledge, pivot tables);
- Revenue Management System (Amadeus RMS or EZ RMS).
- Technologies and distribution tools
- PMS (Opera or FOLS, Fidelio V7, Hogatex Starlight, Hotix).
- CRS (TARS data and resa main screens) and distribution channels.

Communication skills:
- PowerPoint, Word, Outlook.

Languages:
- Fluent in English, Arabic is a plus"
- Strong business orientation in three aptitudes :
- Diagnosis & analysis (Analytical mind, conceptual skills, good environment understanding);
- Share his/her conviction (Driving force, relational skills, highly committed);
- Strive for results (Success oriented, data finder, initiate / pro-active)."
- Excel
- Power Point
- Word
- TARS
- Opéra

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.