Sales Assistant

Job description / Role

Sales Assistant | Retail | ACE Hardware | Bahrain City Centre

Overview of the role

To deliver a clean, tidy, shoppable store that allows customers to have a complete shopping experience, to drive sales to meet targets by using selling techniques and product knowledge.

What you will do

• Customer Service: To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner.
• POS Operation: As and when required, to operate the point of sales system. To be aware of the procedures required for cash operation and to maintain a high level of accuracy in all transactions.
• Product Knowledge: To actively learn the product uses and pluses of the range of goods, to be able to advise customers on the right product to meet their requirements and ensure increased revenue through add-on sales.
• Receiving Deliveries: To assist with the receiving and display of goods in accordance with the approved procedures when required to ensure products are available for customer purchase.
• Ticketing & Pricing: To comply with in-store procedure with regard to pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.
• Merchandising Principles: After adequate training to apply the Merchandising Principles at all times ensuring a corporate image is achieved and that we have the best possible looking stores in its product category. To be responsible for maintaining a clean and tidy store by initiating a cleaning programme for your assigned department.
• Other Events: Where required to assist in other events such as stock take, new store openings, product and seasonal launches etc.

Required skills to be successful

• Customer service
• Retail understanding
• Selling skills
• Negotiation skills

What equips you for the role

• Education: Minimum completion of secondary school.
• Minimum Experience and Knowledge: At least 2 years of experience in a retail environment.

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.