Sales Assistant / Retail Salesmen (1-2 Years Experience in Toy Sales)

Job description / Role

Purpose: To provide an exceptional customer experience, help provide a clean, safe, visually stimulating environment and drive sales within the brand.

Key Tasks:
- Greet every customer in your location.
- Portray a professional, friendly and engaging manner at all times.
- Contribute to creating an ambiance appropriate to the prestige image of the store.
- Establish customers needs, offer features and benefits and successfully close the sale.
- Maximize sales by advising customers on further purchases accessories etc.
- Maximize sales by developing effective client database and developing professional relationship.
- Assist in visual merchandising of the store by learning and executing LEGO brand retail visual standards
- Ensure security procedures for merchandise are observed at all stages in the sale process.
- Observe store procedures and guidelines for merchandise display and storage.
- Process sales transactions, cash, and credit card payments at point of sales.
- Record sales transactions accordingly.
- Wrap items in appropriate manner.
- Provide customer with information regarding returns and refund policies.
- Provide customer with information regarding future events.
- Attend and contribute to regular team meetings and training.
- Carry out tasks and assignments as directed line manager.
- Close daily shifts and reconcile cash and sales.
- Responsible for any shortages on individual cash ups.
- Daily, weekly and monthly sales targets to be met.
- Restock store on an ongoing basis throughout the day to ensure all available products are available on the sales floor to maximize efficiency and sales

Requirements

- Should at least have a Higher Secondary qualification.
- Fluent English speaking.
- Previous experience in retail.
- Should have effective communication and inter-personal skills.
- Capability to work under pressure and meet tight time deadlines.
- Very presentable and well groomed.
- May require heavy lifting (boxes etc)

BEHAVIORAL COMPETENCIES:
- Must be outgoing and personable.
- Customer service focused.
- Team Player and results orientated.

About the Company

Management Information Resource Associates - MIRA is an independent, UK and Bahrain based Consultancy Practice that offers business consultancy services and comprehensive business solutions across a wide range of industries, business sectors and government organizations. MIRA works on implementing lucrative partnerships with organizations which we believe have growth potential with the geographic focus on promising locations in the Middle East. Our approach balances the risks and builds on the region's untapped opportunities. We create tailor-made solutions that cater for organizations in the region, while enhancing international best practices and benchmarks.