Sales Manager

Job description / Role

• Implement the annual action plan to achieve target.
• Collection as per credit policy.
• Manage customer accounts within specific KPI’s:
- Shelf space.
- Product locations and exposure.
- Execution of all promotional activities.
- Maintain orders, shipment, and delivery to customers.
• Coordinate and execute mega events in major accounts.
• Manage and execute product promotions within given time as per strategic plan.
• Conduct market visit to ensure proper execution and implementation.
• Attend to customer complaints and comment.
• Respond to market change and implement changes accordingly.
• Insure consistent expansion according to AOP;
• Execute timely operations.
• Assign staff according to expansion needs.
• Set and approve training as per individual and department needs.
• Indulge in the selection process during recruitment events.
• Identify and evaluate new opportunities in market from sales management point of view.
• Dominate stores openings.
• Prepare monthly and weekly brief to Team which contains all details related to the Confirmed Activities with customers (items, quantities, displays, prices, POSM, mechanics, etc…)
• Negotiate, sign and execute the CDA with customer on time and as per AOP and Financial Guidelines.
• Make sure Service Level is properly followed as per agreed Strategy by store format.
• Make sure the Account Plan is being implemented in Full & in Time.
• Execute the agreed POP (Point Of Purchase) sales driver initiatives and targets.
• Execute the Activity Calendar.
• Proactively report performance status versus objectives to track business performance.
• Regular visits to the stores as per agreed schedule.
• Motivate the sale force to ensure appropriate local activity is delivered within the allocated accounts.
• Lead and interact in solving problems.
• Update Score Cards at regular and consistent basis.
• Undertake store checks alongside account visits to ensure Execution 100% implemented as per CDA & Plans.
• Develop plan including projects, coaching and formal training.
• On-going leadership, motivation and coaching of direct reports.

•Commercial awareness - strong knowledge of what's important/needed by Sales to develop Selling tools and stories and delivering Gold standard execution.
• Strong verbal and written communication as well as facilitation skills-Confidence to lead and direct discussion across all levels. Ability to engage and enthuse others with clear, concise communication to reach decision and recommendation.
• Strong Negotiation and relationship building skills and ability to influence Ability to influence at all levels and build relationship with key customers.
• Demonstrated functional expertise with FMCG Company for a minimum5-7 years of sales field experience.
• Very Good English and Arabic language skills.
• No travel restrictions.
• Results driven (results based on specific efficiency and productivity KPIs within predefined time frames).
• Developing and Supporting the Team (Actively improves others' skills, cooperate effectively, diplomatic conflict handler).
•Persuasive Communication (Clear, fluent concise communication, gaining agreement and commitment).
• Integrity (Mutual trust, consistent with company ethics and values).
• Execute and operationalize a business strategy.
• University Graduate & Computer Literacy (Windows applications).

Skills:

Business Acuminates
• Understands business implications of decisions.
• Display orientation to profitability.
• Demonstrates knowledge of market and competition.
• Aligns work with strategic goals.

Cost Consciousness:
• Works within approved budget.
• Develops and implements cost saving measures.
• Contributes to profit and revenue.
• Conserves organizational resources.

Functional Competencies
Problem solving
• Identifies and resolves problems in a timely manner.
• Gathers and analyses information skillfully.
• Develops alternative solutions.
• Works well in group problem solving situations.
• Uses reason even when dealing with emotional topics.

Delegation:
• Delegates work assignments.
• Matches the responsibility to the person.
• Gives authority to work independently.
• Sets expectations and monitors delegated activities.
• Provides recognition for results.

Personal quantities
Interpersonal:
• Focuses on solving conflict, not blaming.
• Maintains confidentiality.
• Listens to others without interrupting.
• Keeps emotions under control.
• Remains open to others' ideas and tries new things.

Planning/Organizing:
• Prioritizes and plans work activities.
• Uses time efficiently.
• Sets goals and objectives.
• Develops realistic action plans.

Organizational Support:
• Follows policies and procedures.
• Completes administrative tasks correctly on time.
• Supports organization’s goals and values.
• Supports affirmative action and respects diversity.

Ethics:
• Treats people with respect.
• Keeps commitments.
• Inspires the trust of others.
• Works with integrity and ethically.
• Upholds organizational values

Customer Service:
• Manages difficult or emotional customer situations.
• Responds promptly to customer needs.
• Solicits customer feedback to improve service.
• Responds to requests for service and assistance.
• Meets commitments.

Teamwork:
• Balances team and individual responsibilities.
• Exhibits objectivity and openness to others' views.
• Gives and welcomes feedback.
• Contributes to building a positive team spirit.
• Puts success of team above own interests.
• Able to build morale and group commitments to goals and objectives
• Supports everyone's efforts to succeed.
• Recognizes accomplishments of other team members.

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.

We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.

Concentrating our resources has created 5 distinct specialist divisions:

• Banking & Finance
• Human Resources
• Oil & Gas
• Construction
• Architecture & Engineering