Ref: SP573-20

Job description / Role

Employment: Full Time

• Respond to service calls in order to perform on-site repairs.
• Conduct troubleshooting and provide technical support services, such as replacing needed equipment components.
• Completes service reports, weekly logs, and expense reports.
• Install new equipment and devices.
• Responsible for assisting in the planning and purchasing of needed equipment/spare parts.
• Calibrate groups of equipment to ensure overall quality control.
• Monitor the equipment to make sure that its performance is in alignment with regulatory requirements.
• Engage in ongoing preventative maintenance for medical equipment.
• Ensure safe and optimal performance through routine inspections and in-service training with customers.
• Coordinate maintenance schedules and quality control checks.
• Ability to diagnose problems on complex medical instruments
• Ability to repair and maintain medical equipment with little supervision
• Able to troubleshoot equipment issues effectively over the phone and on-site
• Strong project management skills to assist with multiple duties including service calls, installation, coordination, and scheduling
• Act as an adviser to other clinical, administrative, and technical staff members, and therefore need to communicate complex information.

Requirements

• Good communication skills – good written and spoken level in English
• MS office, reporting tool.
• Autonomy, flexibility & adaptability degree in biomedical equipment service technology, electronic service technology, or a bachelor’s degree in biomedical engineering.
• 2 to 3 year experience in the field

About the Company

Arabian Medical Enterprises ARAMED LLC is specialized in the field of Medical Aesthetics, Alternative Laser Treatment and Advanced Medical Solution fields. ARAMED was established in 2003 in the UAE with the intention to expand to the GCC market. After achieving solid, and strategic development in the UAE market. Driven by a unique team of management, ARAMED is determined to become a market leader in all product lines and achieve growth by both intensive and integrative growth strategies. We are keen to become the source of trust and advice for this business field by implementing well-crafted marketing techniques and programs.

ARAMED is entering its 17th year of operation. Its products have been well received, and marketing will be key to the development of brand and product awareness as well as the growth of the customer base. ARAMED possesses fair information about the market and knows a good deal about the common attributes of the most prized customers. This information will be leveraged to better understand who is served, what their specific needs are, and how ARAMED can better communicate with them.

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