Studio & Front House Coordinator

Propel Consult

Bahrain

Ref: LP127-1634

Job description / Role

Employment: Full Time

The Company:

Our client is a leading group of companies launching brand new concept of Fitness Boutique Studio in Bahrain. They are currently looking for Studio & Front House Coordinator

Duties & Responsibilities

• Greet and assist guest in a upbeat, positive manner
• Effectively facilitate class check-in
• Assist Studio Manager in day-to-day operation of the studio
• Actively suggest retail merchandise that matches the members needs
• Assist in resolving member concerns with the highest level of customer service.
• Provide timely feedback to the Studio Manager on all studio issues
• Performs other related duties as assigned.
• Answer phones and properly respond to caller’s questions and issues
• Answer client questions concerning the equipment, classes and products.
• Stay aware of Studio issues, events, and schedule changes so they can be politely communicated to clients as appropriate and ensure that management and other Coordinators are kept informed for general status and unresolved issues.
• Assist in keeping the studio clean and tidy
• Ensure front desk and reception area are stocked and clean.
• Solve client issues effectively, partnering with the Studio Manager as appropriate.
• Follow instructions from supervisors and act in accordance with the studio policies and procedures.

Requirements

Education & Experience

• High School Diploma or equivalent
• Minimum 1-year retail or customer service experience
• Superior communication and customer service skills
• Friendly and professional phone etiquette
• Initiate tasks and perform duties with confidence and without direction
• Ability to multi-task and prioritize in a fast-paced environment
• Great organizational skills and attention to detail
• Passion for fitness, wellness and the company brand
• Ability to work a flexible schedule including early mornings, weekends and some holidays.
• Strong computer skills.
• Physical demands include ability to walk through all areas of the Studio, bending and lifting (e.g. picking up towels as needed, restacking of weights, etc.)

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions:

  • Banking & Finance
  • Human Resources
  • Oil & Gas
  • Construction
  • Architecture & Engineering

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