Unit Head

Job description / Role

Job Summary:

Responsible for driving business growth through acquiring new clients, renewals and maintaining strong relationship with existing clients.

Key Responsibilities:

Responsibilities will be expected to be developed and finalized over time and will include, but will not be restricted to:
• Lead, manage, support and motivate the existing sales team to achieve targets, whether general or life insurance, and provide excellent customer service,
• Source and hire sales executives as and when needed.
• Provide or arrange technical training to sales team to enhance insurance product knowledge to improve response to customers
• Assess and utilize technology to increase efficiency and enhance the customers’ experience
• Develop promotional schemes, advertisement and publicity to increase revenue and enhance the company’s brand image.
• Develop marketing strategy and planning including budgets and forecasts. Involve all team members in these as owners.
• Conduct market research, identify and exploit opportunities for new business from new clients or new products, cross – and up – selling, and get all team members involved.
• Management/administration tasks relating to sales and the sales team including co-ordination with office staff and other managers
• Be fully aware of existing regulations as well as impending revisions. Ensure that all activities comply with CBB regulations and other laws of the Kingdom of Bahrain.
• Develop and maintain strong relationships with suppliers (insurance companies) as well as corporate and retail clients.
• Set up, manage and Monitor customer feedback on preferences and our performance.
• Resolve customer complaints regarding sales and service. Liaise and negotiate with insurance companies for satisfactory resolution of contentious claims. Support team in these matters.
• Source and focus on major clients personally as well as support and encourage team in doing the same.
• Detailed reports on results, achievements, activities of the sales and marketing team, both periodic scheduled as well as unscheduled.

• A Bachelor’s Degree in any branch followed by a minimum of Ten years of relevant industry experience at the same level; intimate knowledge of the Bahraini and/or GCC market strongly preferred.
• Professional qualifications in Sales or Marketing or Insurance qualification is plus

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.

We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.

Concentrating our resources has created 5 distinct specialist divisions:

• Banking & Finance
• Human Resources
• Oil & Gas
• Construction
• Architecture & Engineering