Fundamentally Smith & Ken are about Creating a Wow experience for everyone.

We strive to give our customers a world class WOW experience in every interaction they have with our organization and every individual in our organization. However' we don't limit the WOW Concept just to our customers we apply it to all aspects of our business, to our interactions with each other' our suppliers, and the communities in which we operate.

We are also committed to working to the highest ethical and business standards which is what makes us unique in the market place.

Underpinning our thinking and these principles are our core values which mean we are all Committed - Passionate - Professional - Straightforward and Original. These commitments and the responsibilities they entail are summarized here.