Account Manager

Job description / Role

Account Manager - Alexandria

Role Summary:

This role will be based in Alexandria and responsible for Customer Accounts in the Alexandria and the whole west coast, plus Kafr El Sheik and Menoufia. Territories may change according to business needs.

Develop & implement One GE Healthcare sales strategy by creating and sustaining strategic relationships/alliances with Accounts at assigned territory e.g. hospitals, hospital groups, government bodies or Group Purchasing Organizations.

Essential Responsibilities:
• Achieve sales and orders volumes at the target prices in assigned accounts/territory
• Build relationships, develop a business strategy, and maximize business opportunities for all GE Healthcare businesses, products & services within allocated accounts/territory
• Represent One GEHC and acts as a primary customer point of contact in the allocated accounts/territory
• Provide on-going feedback to management, product teams, services and marketing
• Develop & implement Go-to-Market plans with Zone (Region - U.S. only) cross functional and multi-product teams to achieve results through effective project proposals, negotiations, and contracts
• Grow GE's share of customer investments in capital and operational expenditures
• Develop & maintain a high level of customer satisfaction through consistent high-quality interactions with customer management
• Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS.
• In cooperation with Product teams and Marketing, drive One GE Healthcare marketing events in assigned territory
• Be aware of segmentation and apply relevant product benefits to each client's segment
• Lead and leverage Product Sales Specialists, Care Area (Category leaders - U.S.), Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation
• Coordinate One GE Healthcare team on assigned accounts to deliver solutions that meet or exceed customer expectations
• Follow all applicable GE policies, procedures and operating mechanisms
• Proactively participate in company initiatives depending on organizational needs and as directed by management
• Ensure knowledge of and compliance with Quality, Regulatory, integrity and company policies
• Geographic scope:
• Zone (Region - U.S. only) - could be a territory within
• Develop & maintain detailed understanding of accounts' business and keep GE Healthcare Zone, Region & Product management informed/ appropriately involved
• Lead & close multi-modality and single product deals

Requirements

Qualifications/Requirements:
• Education to Bachelor Degree level or the equivalent of five years of sales experience or equivalent knowledge or experience
• At least 3 years of strategic sales experience
• At least 3 years' experience in healthcare
• Proven key account management and project planning skills
• Strong influencing, interpersonal and networking skills to drive collaborative culture at all levels
• Strong critical thinking and analytical skills
• Proven track record on relationship building skills
• High level presentation skills; able to present ideas to customers in a way that produces understanding and impact

Quality Specific Goals:
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Knowledge and understanding of all Global Privacy and Anti-Competition Policies
• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or Country / Int'l Law is broken
• Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System
Desired Characteristics:
• Master's degree preferred or equivalent knowledge or experience
• Experience closing large, complex, strategic deals
• Deep knowledge of GE Healthcare and the products and services offered
• Fluent in English language

About Us:

GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.

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Learn More About GE Healthcare

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.

About the Company

GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas, GE operates in more than 100 countries and employs over 300,000 people worldwide.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.