Admin Executive

Job description / Role

Description

What is FlapKap?

We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.

Why FlapKap?

FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. FlapKap offers a safe environment with a welcoming atmosphere to creativity and innovation. Every day there are new challenges and significant achievements that make everyone charged, excited and proud to belong.

What is this role?

As an Admin Executive you will be responsible for the brand acquisition and onboarding in the UAE which would entail the following responsibilities:

• Checking application forms, KYC, and other documents submitted for application.
• Preparing contracts for merchants.
• Updating commercial reports and supporting CCO in managing team performance.
• Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.
• Responding to complaints from customers and providing after-sales support when requested.
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information.
• Good administrative, organizational, and problem-solving skills.

Requirements

• One year plus in an office administrative role.
• Graduate degree is a must.
• Computer literacy.
• Fluent in English - verbal and written communication.
• Attention to detail and process orientation.
• Good time-management skills with a problem-solving attitude.

Benefits

• Competitive salaries.
• Hybrid working environment.
• Paid time off.
• Healthcare coverage.
• A highly collaborative team environment that will support your professional and personal growth.
• A culture of learning and innovation.