Assistant Security Manager

Job description / Role

Overview

We are seeking a dedicated individual to join our security team, responsible for ensuring the safety and security of our hotel premises and guests.

Primary Responsibilities

Security Operation

• Train security officers in the operation of surveillance equipment, written reports, record keeping, patrol, and first aid procedures.
• Disseminate all information from management to team members.
• Conduct patrols and regular checks on all security officers to ensure they are alert and effectively discharging their duties.
• Conduct all criminal investigations, prepare accompanying investigation papers, and report cases occurring within the hotel.
• Conduct surveillance on hotel staff to ensure compliance with house rules; monitor movements of staff classified as suspects under investigation.
• Control and direct all emergency personnel traffic in response to fire, bomb threats, police assistance, injury, or illness.
• Inspect all security equipment to ensure it is in working order and that all cameras are correctly focused.
• Conduct routine checks of the following items to ensure they are properly maintained, issued, and accounted for:
  • Pocket books
  • Security desk occurrence book
  • Gate passes and security passes
  • Keys and key registers
  • Post allocation for hotel and external security
• Cultivate informers to obtain information of security interest for prevention and detection purposes.
• Record all activities involving the department in the daily security report.
• Provide security coverage for VIP guests.
• Update the director of security constantly on all matters of security interest affecting the hotel and the department.
• Always be on-call, including off-duty hours, for any emergencies that may arise.

Team Management

• Conduct performance reviews with the team.
• Identify and develop team members with potential.
• Constantly monitor team members' appearance, attitude, and professionalism.
• Conduct detailed induction programs for new employees.
• Develop and maintain all staff training programs focusing on team members' development needs.
• Prepare weekly staff schedules considering anticipated business, operating budgets, and standards of service.

Other Responsibilities

• Be fully conversant with hotel fire and life safety/emergency procedures.
• Comply with hotel and department policies and procedures at all times.
• Attend all briefings, meetings, and training as assigned by management.
• Report for duty on time wearing a clean and complete uniform at all times.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the management of the hotel.

Ideal Candidate Profile

• Secondary/high school education.
• Certificates in National Skills Recognition System, CPR, First Aid Management, and Basic Fire Fighting.
• Minimum of 2 years of relevant experience in a similar capacity.
• Good reading, writing, and oral proficiency in the English language.
• No criminal record.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.