Associate HR Operations

Job description / Role

Job Description Summary

Job Description
HR Administration (90%)
• Deal with all customer enquiries in a professional, courteous & timely manner
• Consistently follow defined HR processes, challenging steps that may not make sense / add value
• Maintain process documentation in accordance with local labor legislation & Data Privacy regulations
• Provide and maintain documentation of HR lifecycle and employee lifecycle and other HR processes
• Maintaining HR Oracle database, ensuring highest standards of completeness, accuracy and compliance with relevant legislation HR and regional Global Operations HR

Partnership (10%)
• Develop a strong working relationship with the GE HR and HR CoE community through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues
• Proactively telephone HR and regional HR CoE partners & customers to ensure timely resolution of transactions
• Actively seek customer feedback & use it to improve our service offering
• Deliver on commitments, manage expectations & keep customers informed on progress -taking clear accountability and ownership throughout the process
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements

Requirements

Qualifications/requirements
• Success in a highly professional Customer Operations or HR Administration role, ideally within a multi-national organization
• Experience of working in a fast-paced, customer-oriented environment
• Comfortable delivering against quantitative and qualitative performance metrics professional communication skills
• Strong IT skills including Excel, Word and Oracle
• Confidentiality & controllership mindset
• Fluent English & French

About the Company

GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas, GE operates in more than 100 countries and employs over 300,000 people worldwide.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.