Cloud Solutions Expert

Job description / Role

About the role

- Working as Technical Implementation Owner for multi-cloud implementation projects for new managed services customers on Flexible Engine, Azure, AWS, Google Cloud, Huawei Cloud, Telefonica, and VMware.
- Building and operating complete end-to-end solutions like PaaS, BaaS.
- Good experience with automation and DevOps tools like Ansible, Jenkins, and GitLab.
- Managing customer run/operation phase as L2 & L3 support for supported platforms, system, middleware, and application layers.
- Strong knowledge of different operating systems (Windows and Linux).
- Good experience with Windows Active Directory.
- Good experience on Citrix, Apache, IIS, Tomcat, and JBoss.
- Deploying patches of platforms, applications, and services.
- Performing changes on existing platforms and services.
- Incident management of internal and customer platforms, applications, and services.
- Proactive administration and support tasks.
- Monitoring and health checks for platforms.
- Ensuring the backup of all platforms according to backup plans.
- Populating the configuration management tool (2im, WH password, IP Manager, etc.).
- Populating SharePoint and technical data repository with technical and process documents.

About you

- Proven working experience in public cloud platforms (Azure, AWS).
- Proven working experience in installing, configuring, and troubleshooting Windows, UNIX/Linux based environments.
- Solid virtualization experience, preferably in VMware.
- Excellent command of the English language.
- French language is a plus.
- Excellent interpersonal and communication skills.
- Good time management and organizational skills.
- Customer-oriented attitude.
- Ability to work under pressure.
- Proactive and self-motivated.
- Good analytical and problem-solving skills.
- Team spirit.
- Ability to work out of business hours based on customer requests.

Department

Global Delivery & Operations

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

About the Company

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.