Customer Account Executive

Adecco

Cairo, Egypt

Ref: KP164-1390

Job description / Role

Employment: Full Time

We are hiring Customer Service Advisors, French or German language skills to help us deliver exceptional customer experiences for some of the world’s biggest brands.

Responsibilities
• Handling incoming inquiries from customers via phone, email or online.
• Providing support for customers to effectively resolve their queries.
• Using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience.
• Updating our systems with complete and accurate details regarding your customer interactions.

Benefits & Work Conditions:
• Attractive salaries
• A career path with a market leader
• Social & Medical Insurance
• Transportation provided

Salary:
EUR 15,000 to 30,000 per month inclusive of fixed allowances.

Requirements

• Egyptian & non-Egyptian are welcome to apply
• Fresh graduates are welcome to apply
• English, french or German speaker
• 3 months experience as customer service or call center
• Excellent communication skills

About the Company

The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.

Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.

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